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On-site service

Save maintenance budget

Comprehensive inspections provide information on the condition of the equipment and on necessary measures. This helps you avoid unexpected expensive repairs.

Minimize operational costs

Predictive and regular maintenance ensures maximum availability of your measuring device.

Avoid long downtimes

Brabender original parts maintain the value of your equipment and increase its service life. We replace defective components quickly and easily at your site, minimizing downtimes.

Spare parts

Precision and durability

Brabender’s original spare parts and consumables meet the highest quality standards in terms of precision and durability.

Professional support

Our expert staff will assist you in selecting and procuring the required spare part and will ensure fast delivery to keep your equipment downtime as short as possible.

Upgrades and updates

In addition, we offer upgrade kits that extend the functionality of your device or update it technically.

Factory service

Repairs – avoid downtimes

Our technicians replace defective components quickly and easily in our service workshop.

Equipment reconditioning – avoid unnecessary investments

Our expert staff at the factory provides a facelift using only Brabender original spare parts and, if necessary, new wiring and painting.

Old equipment retrofit – preserve your valuable data

For devices for which we no longer have spare parts in stock, we remanufacture the necessary spare parts according to original drawings. Thus, continue to use your refurbished device with the data collected on it and methods developed.

Value Added Services

Contracts and subscriptions

Inspection/maintenance contracts: Regular check-ups and maintenance ensure the operability of your device and preserve your maintenance budget.

Software update contracts: Avoid incompatibilities and expand your instrument’s evaluation capabilities by always having the latest application software in use.

Reference material subscriptions: Match the target and actual values on your rheological measuring instruments by yourself using reference material, a manual and a reference curve.

Emergency service

Book emergency service as part of a maintenance contract or call our 24/7 service line in case of emergency. We will solve your problems on site or via remote maintenance as quickly as possible.

Remote maintenance

Our service staff will organize a remote maintenance session for you with a service technician and/or an expert from one of our specialist departments. This way, you will know in the shortest possible time whether you can solve the problem yourself or need further assistance.

Service line – 24/7, always available

Quick diagnosis and problem solving

No matter how complex your problem is, feel free to contact us!

Your personal contact will support you in diagnosing and finding solutions, in selecting and procuring the required original spare parts and consumables, in coordinating with our experts, and in organizing service calls – whether by remote maintenance or in person at your site.

Ensure functionality – guarantee availability

We offer all this with the aim of maintaining the availability of your equipment at the highest level, minimizing downtime and keeping operating costs low.

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